Smart Alarm Technology

Texecom Connect — Complete Alarm Control
From Your Smartphone

Take full control of your Texecom alarm system from anywhere in the world. The Texecom Connect app and Texecom Cloud platform give you real-time notifications, remote arm and disarm, event logs, and proactive health monitoring — all from your phone.

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App Overview

What Is Texecom Connect?

Texecom Connect is a free smartphone app that puts complete control of your alarm system in the palm of your hand. Available for both iOS and Android, the app connects directly to compatible Texecom alarm panels — including the Premier Elite 24, 48, 64, 88, 168, and 640 — giving you instant access to your security system from anywhere in the world.

With Texecom Connect, you can remotely arm and disarm your alarm without needing to be at the keypad. You receive real-time push notifications the moment your alarm triggers, a zone opens, or a user arms or disarms the system. The app provides a full event log history so you can see exactly what happened and when — ideal for checking whether the cleaner armed the system after leaving, or confirming that your teenager actually came home on time.

User management is built in, allowing you to add, remove, and manage users with different permission levels. You can grant the dog walker a time-limited code whilst keeping full administrator access for yourself. Zone control lets you check which zones are open, bypassed, or in alarm at any time, and area partitioning allows you to arm and disarm individual areas independently — perfect for arming the ground floor overnight whilst keeping the upstairs disarmed.

At Wilsons Systems, we configure Texecom Connect as part of every new Texecom installation across the Fylde Coast. For existing Texecom systems that do not yet have Connect capability, we can often retrofit the SmartCom communicator module to bring your alarm into the smart age. Contact us for a quick assessment of your existing system.

Key Features

Everything You Need at Your Fingertips

Texecom Connect transforms your alarm from a basic security system into a fully connected smart device. Here is what you can do.

Remote Arm & Disarm

Control your alarm from anywhere. Arm, disarm, or part-set your system without needing to be at the keypad. Forgot to set it before leaving? No problem.

Instant Push Notifications

Receive immediate alerts when your alarm triggers, a zone opens, or a user arms or disarms the system. Know what is happening in real time.

Full Event History

Browse a complete log of every system event — alarm activations, arm and disarm events, faults, and user activity. Full transparency at all times.

User Management

Add family members, cleaners, or staff with individual codes and permissions. See who armed or disarmed the system and when.

Zone Monitoring

View the real-time status of every detector and zone. Check if doors or windows are open before arming — no more false alarms from forgotten windows.

Area Partitioning

Split your system into independent areas — arm the ground floor whilst keeping the first floor disarmed, for example. Ideal for multi-use properties.

Texecom Cloud dashboard - remote alarm health monitoring | Wilsons Systems
Installer Platform

Texecom Cloud — Proactive System Health Monitoring

Texecom Cloud is the installer-side platform that complements the Connect app. It allows Wilsons Systems to remotely monitor the health of your alarm system — detecting issues before they become problems. Low batteries, communication faults, and sensor drift are all flagged automatically, often before you even notice anything is wrong.

The platform enables remote firmware updates without a site visit, saving you time and money. When a visit is needed, diagnostic data means our engineers arrive fully prepared, reducing call-out times and first-visit fix rates. This powers a proactive approach to maintenance rather than the traditional reactive "fix it when it breaks" model.

With Texecom Cloud, Wilsons Systems receives alerts about system issues and contacts you before you even notice a problem. It is the difference between a security system that works and one that you know works — because someone is actively watching over it.

Ongoing Protection

Service Contracts & Proactive Maintenance

Texecom Connect and Cloud together enable a fundamentally different approach to alarm maintenance. Rather than waiting for an annual service visit to discover a flat battery or a detector fault, your system is continuously monitored — giving you genuine peace of mind between visits.

Our service contracts include annual physical inspections of all detectors, wiring, and the alarm panel itself. Between visits, Texecom Cloud provides remote health checks that flag potential issues early. Service contract customers also receive priority callout response, meaning you are never left waiting when something needs attention.

Firmware management is handled remotely — Wilsons Systems keeps your alarm panel software up to date without needing to visit your property. This ensures your system benefits from the latest security patches and feature improvements as soon as Texecom releases them.

In our experience, proactive monitoring catches around 80% of potential issues before they affect your security. That is the difference between a system that protects your property and one that simply exists on the wall.

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Our Process

How Wilsons Sets Up Texecom Connect

Every new Texecom alarm installation by Wilsons Systems includes full Texecom Connect setup at no extra cost. We do not leave until you are confident using the app and your system is fully connected.

Our setup process includes registering your alarm panel on Texecom Cloud for ongoing remote health monitoring, installing and configuring the Texecom Connect app on your smartphone, setting up push notifications so you receive alerts immediately, and creating user accounts with appropriate permissions for everyone who needs access.

We walk you through the app in person, showing you how to arm and disarm remotely, check zone status, view the event log, and manage users. We also configure area partitioning if your property requires it — for example, separate zones for a home office, garage, or outbuilding.

If you have an existing Texecom alarm without Connect capability, we can often add it. Many Texecom Premier Elite panels can be upgraded with a SmartCom communicator module, bringing full app control to your existing system. Contact us for a quick assessment — we will let you know whether your panel is compatible and provide a straightforward quote.

Explore More

Related Services & Guides

Texecom Connect is just one part of a complete security solution. Explore our alarm services and related guides.

Got Questions?

Frequently Asked Questions

Yes. The Texecom Connect app is completely free to download and use. There are no subscription fees or monthly charges. The only requirement is a compatible Texecom alarm panel with a SmartCom communicator — which is included as standard in all our new Texecom installations.
Texecom Connect works with the Premier Elite range of panels, including the Premier Elite 24, 48, 64, 88, 168, and 640. Older Texecom panels may not support Connect, but we can often upgrade the communicator module to add compatibility. Contact us and we will check your system.
Yes. You can add multiple users to your Texecom system, each with their own app login and individual permissions. This is ideal for families or businesses where several people need access. You can also see which user armed or disarmed the system in the event log.
Texecom Connect is the customer-facing app that lets you control your alarm from your phone. Texecom Cloud is the installer platform that lets Wilsons Systems remotely monitor your system's health, push firmware updates, and diagnose faults. Together, they provide complete smart alarm management.
Your Texecom alarm panel needs a network connection — either via Ethernet (recommended for reliability) or Wi-Fi via the SmartCom communicator. Your phone uses its own mobile data or Wi-Fi to connect to the app. The panel and your phone do not need to be on the same network.
Get in Touch

Get Texecom Connect for Your Alarm

Whether you need a new Texecom system with Connect built in, or want to add smart control to your existing alarm, we can help. Call us on 01253 795050 or fill in the form below.

01253 795050

Mon–Fri, 8am–5pm

Location

Lytham St Annes, Lancashire

NICEIC Approved Contractor - Wilsons Systems
Control4 Authorised Dealer - Wilsons Systems 40+ years trusted

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